FREQUENTLY ASKED QUESTIONS

What is “cosmetic damage”?

This is a repair that does not require a part to be replaced. Typical repairs would include Scratches, scuffs, keyed panels, bumpers, minor dents, painting panels up to and including the side of a car.


What payment types do you accept?

We accept all major debit and credit cards (VISA, MasterCard, American Express).


Are there any makes or models that you don’t repair?

We repair all makes & models of cars including sports and prestige vehicles including Jaguar, Land Rover, Porsche, Tesla, Mercedes, BMW and Volkswagen.


What is the maximum size of repair you can do?

This would depend on the location of the damage and the severity. Please either contact us through this website or visit one of our locations for a no obligation quote from one of our expert estimators. For repairs that we feel we would be unable to give you a perfect job, we can give you the details of our sister company, Fastlane Paint and Body, an award winning group of bodyshops with locations around London.


Do you repair glass?

Yes, we can get glass repaired / replaced onsite through our dedicated vehicle glass business – F1 Windscreens (also part of Fastlane Paint & Body).


Do you repair alloy Wheels?

We do refurbish and paint standard alloys on site. If the alloys are diamond cut, we cannot repair them on site but we can arrange for them to be repaired on your behalf.


Can you repair multiple scratches / dents / scrapes at the same time?

Yes we can. We will work out a multi-panel discount once you submit a request using our quote system.


Can I wash and polish my car normally after the repair has been made?

No, don’t wash or polish for at least 72 hours.


How long does a repair take?

This would depend on the amount of work which needs to be done. Typically, a repair on a single panel of a car will take 3 hrs.


What if the damage is more serious?

We will request a quote for you from our affiliate Fastlane Paint & Body.


Can you replace parts, e.g. doors and bumpers?

We are unable to replace parts.


Can you repair motorbikes or scooters?

We can repair the body only.


Can you colour blend?

Yes, we can.


Can you match any colour?

Yes, our state-of-the-art technology and full-service paint mixing room enables us to guarantee an accurate colour matching to the manufacturer’s original code specification.


Can you polish cars?

Yes, we can. Restore your car paintwork and bring back the ‘shine’. Our multiple-step professional polish process enhances your paint job whilst reducing the appearance of minor scratches, leaving a high gloss finish. Complete 3-stage polish can take up to a day depending on the condition of your vehicle.


GET A QUOTE FOR YOUR COSMETIC BODY REPAIR NOW

Please fill out your details and attach any pictures you may have. One of our estimators will email you an estimate and book in repairs around your convenience.

BRENT CROSS SHOPPING CENTRE
Prince Charles Drive, London, NW4 3FP

Telephone: 0333 323 3237
Mobile / Whatsapp: 07985 558522

UNIT 1 THE OLD EWHURST BRICKWORKS,
Horsham Lane, Cranleigh, Surrey, GU6 7SW

Telephone: 01483 399178
Mobile: 07782 359503

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